If you've purchased a refundable ticket, you may be eligible for a full or partial refund depending on the circumstances of your cancellation. Please note that if you cancel your flight within 24 hours of booking, you may be eligible for a full refund, excluding any applicable fees. For refunds, Sun Country Airline flights will process the refund to the original form of payment used at the time of booking. Please allow 7-10 business days for the refund to be processed and reflected on your account statement.
Sun Country Airlines Cancellation Policy
If you need to cancel your flight, please contact us as soon as possible. Our team is available 24/7 to assist you with your cancellation. We will do our best to accommodate your needs and provide you with a refund or rebooking options, depending on the type of ticket you've purchased and the circumstances of your cancellation.
In the event that you need to cancel your flight, please have the following information available when you call:
Your booking reference number
The name(s) of the passenger(s)
The flight details (date, flight number, departure/arrival city)
This information will help us to quickly and accurately assist you with your cancellation.
In the event of a Sun Country Airlines flight cancellation, Sun Country Airlines will do its best to assist you with rebooking options. If you choose to rebook, any difference in fare will be applied. If you are unable to travel on the rescheduled flight, you may be eligible for a full or partial refund, depending on the fare rules for the specific ticket.
